Privacy Policy

Information We May Collect

Depending on how you use our website or interact with us, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and delivery address
• Order and transaction information
• Information provided when contacting us
• Technical information relating to website use, such as device, browser, IP address, and website activity

We may also receive relevant information from service providers that help us operate our website, process payments, fulfil orders, provide customer support, or maintain website security.

How We May Use Information

We may use personal information where reasonably necessary to:

• Process and manage orders
• Arrange fulfilment and delivery
• Communicate about orders, enquiries, or customer support
• Maintain and improve our website and services
• Help prevent fraud, misuse, or security issues
• Meet applicable legal, regulatory, accounting, or record-keeping requirements
• Send marketing communications where permitted or where you have agreed to receive them

You may opt out of marketing communications by using the unsubscribe option provided in the communication or by contacting us.

Payments

Payments may be processed through third-party payment providers. Payment information may be handled by those providers in accordance with their own privacy policies, terms, and security practices.

We do not intend to store complete payment card information directly on our website.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, remember preferences, improve performance, and enhance the user experience.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Sharing Information

We may share relevant information with trusted service providers where reasonably necessary to operate our business and provide our services. These may include:

• Payment providers
• Website hosting and technology providers
• Delivery and fulfilment providers
• Customer support and communication providers
• Professional advisers
• Government authorities or other parties where required or permitted by applicable law

We do not sell personal information as a standalone product.

Data Storage and Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no online system, website, or method of electronic transmission can be guaranteed to be completely secure.

Access and Corrections

You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before processing a request.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or operation of external websites that we do not control.

We recommend reviewing the privacy policy of any third-party website or service you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Any updated version will be published on this page with a revised “Last updated” date.